FAQ
Q. How much does a private session cost?
A. The terms and conditions of booking a private session will be clearly stipulated after having understood the objective and conditions of the project.
Q. What kind of projects do you do?
A. We do private and group sessions on location, special events, modeling sessions and pretty much any other photographic need you may have.
Q. How are your prints made?
A. All prints are made our select partners, which are the top professional labs around the globe. Prints are typically pigment prints on archival papers using strict guidelines or canvas.
Q. When will I receive my order?
A. Prints take 5-7 business days to produce. Once your order is ready it will be shipped using your chosen shipping method.
Q. What if I encounter a problem with a print?
A. With proper documentation and returning the print, we will replace it. If it happens in shipping, we will do our best to resolve the issue, but it is your responsibility to take care of the print when it arrives.
Q. Do you offer printed photo albums?
A. Of course we do, if you are thinking about organizing your photos in a printed physical album, please let us know and we will explain the different options.
Q. Do you offer framing?
A. Yes, if you are interested in having your prints framed please let us know. We are more than happy to accommodate. All prints ship unframed but we provide options for wood frames, matting, shadowboxing, and acrylic face mounting.